Bramley Apple Design Privacy Statement
Visitors to our website
When someone visits www.bramleyapplegardendesign.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
We use a system of classifying the different types of cookies which we use on the Website, or which may be used by third parties through our websites. The classification was developed by the International Chamber of Commerce UK and explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don’t want to have them on your device.
What is a cookie?
Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.
How long are cookies stored for?
Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
Session cookies – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.
You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu
Cookies used on the Website
A list of all the cookies used on the Website by category is set out below.
Strictly necessary cookies
These cookies enable services you have specifically asked for. These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website.
These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device.
These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.
Links to other websites
Data security and protection
GDPR contract lawful basis
When making an enquiry through the contact form on the website, by telephone or social media, your name, address, email and contact number will be stored and used only to contact you regarding your initial enquiry, to update you on the services we offer which may be of interest to you, as well as ongoing project work we may be doing for you.
Potential, current and past clients name, address, email and contact number, along with date of enquiry and description of project/enquiry are held in a password protected Excel spreadsheet and backed up on a secure system daily.
GDPR legitimate lawful basis
Your contact details will be retained in order to update you on services we offer and to enable us to refer to, and stay in touch with you after, a previous enquiry, quotation or completed project.
GDPR consent lawful basis
Photographs taken of your garden either for the initial survey, site progress photos and final completed garden images will only be shared on Bramley Apple Garden Design social media pages or the website with your consent. Your name, address or identifying images of your property will not be published.
Design Plans and Specifications
GDPR contract lawful basis
Design Plans and specification documents as hard copies or pdf files will include your name, address and contact number in order for contractors to provide a site address to suppliers. The plans will not be shared on the website or social media and are working documents between Bramley Apple Garden Design, landscape contractors, suppliers for the project and the client and will only be shared when necessary for the project.
Access to Your Personal Information
You are entitled to view amend or delete the personal information that we hold. Email your request to our data protection officer Sarah Plested, firstname.lastname@example.org
Changes to this Privacy Notice
We keep our privacy notice under regular review. This privacy notice was last updated on 24th May 2018.